Template — final wording to be provided and approved by Nilsa Gold and its legal advisor.
What we collect
When you place an order or create an account, we collect your name, email address, phone number and delivery address, together with the details of your order and any reference images you choose to upload for a bespoke request.
How we use it
We use your information to process and deliver your order, to keep you updated about its progress, to respond to your enquiries and — only if you agree — to tell you about new collections.
Payments
Card payments are processed securely by our payment provider, Stripe. Nilsa Gold never receives or stores your full card details.
Sharing
We share your information only with the service providers needed to run our store (payment processing, email delivery and shipping), and never sell it.
Security & retention
Your data is transmitted over encrypted connections and stored securely. Uploaded reference images are private and only accessible to authorised staff.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
